Engaging with an audience
Retail
Establishing a Social footprint
Objective:
A multiyear effort to begin posting and interacting with fans across multiple social channels.
How We Got There:
This project required engagement across multiple departments We:
- Aligned on a social media strategy
- Determined a content cadence for posting
- Created a content calendar and sourced content to fill it
- Tested content partners to learn what works
- Established a system for ongoing analysis to review and refine our efforts